In-Person Support
Visit the IT Help Desk in Cooke Building, Room 102.
Hours
Monday–Friday
8:00 a.m.–5:00 p.m.
IT Services & Support
Account & Email Support
- Office 365
- Outlook
- Gmail
- Outlook Web Access
Learning & Classroom Technology
- Canvas
- Classroom technology support
- Learning management system assistance
Device & Operating System Support
- Windows
- macOS
- iOS
- Android
Network & Connectivity
- Campus Wi-Fi
- Mobile device connectivity
- Network troubleshooting
Productivity Applications
- Microsoft Office
- Office 365
- Google Workspace
Security & Protection
- CrowdStrike
- MFA assistance
- Security troubleshooting
Submit an IT Support Request
Need Immediate Technical Assistance?
FAQs
How do I reset my McMurry password?
Use the McMurry password reset portal or contact the IT Help Desk for assistance with account access and password recovery.
Reset PasswordHow do I access Canvas?
Log in to Canvas using your McMurry username and password through the Canvas portal linked on this page.
Access CanvasWhat is Multi-Factor Authentication (MFA)?
MFA adds an extra layer of security to your McMurry account by requiring a second verification step when signing in.
How do I set up MFA?
Follow the MFA setup instructions linked on this page or contact IT Support for assistance with Microsoft Authenticator setup.
InstructionsWhat are the IT Help Desk hours?
The McMurry IT Help Desk is open Monday–Friday from 8:00 a.m.–5:00 p.m.
Where is the IT Help Desk located?
The IT Help Desk is located in the Cooke Building, Room 102.
How do I submit a support ticket?
Complete the IT Support form on this page to submit a help request for technical assistance.
Submit a Help TicketWhat services does McMurry IT Support provide?
McMurry IT Services supports Canvas, Office 365, Wi-Fi connectivity, MFA, email access, classroom technology, device troubleshooting, and software assistance.
How do I connect to campus Wi-Fi?
Select the McMurry wireless network on your device, then sign in with your McMurry credentials.