About Oculus IT
McMurry University, in partnership with OculusIT, now offers 24/7 IT support services to assist you with all your IT-related questions. Whether you need help with campus resources or troubleshooting technical issues, we’re here to support you anytime, anywhere.
Need Assistance?
Chat with us 24/7
Online Help Ticket
In-Person Support
Visit us in the Cooke Building, Room 102.
Monday – Friday 8AM to 5PM
Email Us 24/7
Call Us
24/7 Support: 325-793-4900
If you encounter problems during your class Monday through Friday, 7:30 AM to 5:00 PM. , please call 325-793-4905. A member of our on-site support team will promptly assist you.
Canvas Support
Do you need help with our new Learning Management System? Click below for more information.
New Single Sign-On (SSO) System
To enhance, simplify, and better secure user access to the McM network, we have launched a new Single Sign-On (SSO) system. This update will not affect your current access to any services you currently use, nor will it change or reset your password. The new system also facilitates password reset self-service, available at any time.
What can we help with?
Operating System Support
- Windows XP and newer
- Mac OS X (10.4 or later)
- iOS
- Android
- Windows Mobile
- End user (non-college owned hardware) PC support to include functionality, BHO/ActiveX, toolbars (Excludes support for viruses for all systems)
- Outlook
- Microsoft Entourage
- Mac Mail
- Gmail
- Microsoft Live Mail
- Office 365
- Outlook Web Access
Network Connectivity
- Physical connectivity and troubleshooting
- Wireless connectivity and troubleshooting
- Mobile device connectivity and troubleshooting
Productivity applications
- Microsoft Office
- Office 365
- Google Apps
Antivirus / Security utilities
- CrowedStrike
- Microsoft Security Essentials
- Microsoft Forefront
Learning Management Systems
- Canvas
- Blackboard
- Desire2Learn
- Moodle
- Others