In-Person Support

Visit the IT Help Desk in Cooke Building, Room 102.

Hours
Monday–Friday
8:00 a.m.–5:00 p.m.

Submit an IT Support Request


Need IT assistance? Fill out the fields below and click Submit to create a help ticket.

Need Immediate Technical Assistance?

FAQs

Use the McMurry password reset portal or contact the IT Help Desk for assistance with account access and password recovery.

Reset Password

Log in to Canvas using your McMurry username and password through the Canvas portal linked on this page.

Access Canvas

MFA adds an extra layer of security to your McMurry account by requiring a second verification step when signing in.

Follow the MFA setup instructions linked on this page or contact IT Support for assistance with Microsoft Authenticator setup.

Instructions

The McMurry IT Help Desk is open Monday–Friday from 8:00 a.m.–5:00 p.m.

The IT Help Desk is located in the Cooke Building, Room 102.

Complete the IT Support form on this page to submit a help request for technical assistance.

Submit a Help Ticket

McMurry IT Services supports Canvas, Office 365, Wi-Fi connectivity, MFA, email access, classroom technology, device troubleshooting, and software assistance.

Select the McMurry wireless network on your device, then sign in with your McMurry credentials.

Call the IT Help Desk directly at 325-793-4900 for immediate assistance during business hours.