Need help with our Learning Management System? Access Canvas resources and support, including guides and troubleshooting information, by clicking the link below.
About Oculus IT
McMurry University, in partnership with OculusIT, now offers 24/7 IT support services to assist you with all your IT-related questions. Whether you need help with campus resources or troubleshooting technical issues, we’re here to support you anytime, anywhere.
Need Assistance?
Chat with us 24/7
Online Help Ticket
In-Person Support
Visit the IT Help Desk in Cooke Building, Room 102, for in-person assistance.
Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m.
Email Support (24/7)
For assistance at any time, email the IT Help Desk at:
Call Us
24/7 Support: 325-793-4900
If you experience technical issues during class Monday–Friday, 7:30 a.m. – 5:00 p.m., please call 325-793-4905 for immediate assistance from our on-site support team.
Canvas Support
New Single Sign-On (SSO) System
Access McMurry’s Single Sign-On (SSO) portal to securely log in and connect to campus systems using one set of credentials. The platform provides convenient access to authorized applications from any device while improving security and simplifying the login experience.
What can we help with?
Operating System Support
- Windows XP and newer
- Mac OS X (10.4 or later)
- iOS
- Android
- Windows Mobile
- End user (non-college owned hardware) PC support to include functionality, BHO/ActiveX, toolbars (Excludes support for viruses for all systems)
- Outlook
- Microsoft Entourage
- Mac Mail
- Gmail
- Microsoft Live Mail
- Office 365
- Outlook Web Access
Network Connectivity
- Physical connectivity and troubleshooting
- Wireless connectivity and troubleshooting
- Mobile device connectivity and troubleshooting
Productivity applications
- Microsoft Office
- Office 365
- Google Apps
Antivirus / Security utilities
- CrowedStrike
- Microsoft Security Essentials
- Microsoft Forefront
Learning Management Systems
- Canvas
- Blackboard
- Desire2Learn
- Moodle
- Others
Multi-Factor Authorization (MFA) Instructions
This guide explains how McMurry University’s Multi-Factor Authentication (MFA) system adds an extra layer of security to protect university accounts. It walks users through downloading the Microsoft Authenticator app and setting up MFA to verify their identity when signing in to McMurry services such as Office 365.